Legal notice

The protection of your personal data is important to us.
 
We would like to inform you through this statement about the processing of your personal data when using our website www.cosmoparis.com (hereinafter referred to as the “Site”), in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act as amended.
 
Personal data refers to any information relating to an identified or identifiable natural person, pursuant to Article 4 of the GDPR.

1. Data Controller

The controller of your Data within the meaning of the GDPR is:
 
COSMOPARIS SASU
RCS Paris 352 975 056
Share capital of 15,968,229.94 Euros
Registered office: 211 rue Saint-Honoré 75001 PARIS,
VAT FR 42 352 975 0563
Email: clients_cosmoparis@cosmoparis.com

2. Data Protection Officer (DPO)

Email: f.morel@cosmoparis.com

3. Purposes and Legal Bases of Data Processing

We collect and process your data to provide our Site and to offer you the best possible service.

Visiting our Site

You may use the Site without providing personal information.
In this case, we do not process any personal data.
Contact form
If you contact us via the contact form, you must provide your last name, first name, email address, phone number, and send us your message.
The data are stored by us for the purpose of handling your request and for answering any further questions you may have.
 
Your personal data are kept only for the time strictly necessary for proper management of our customer relationship and, in any case, for no longer than three years from your last unanswered request, unless you request deletion and/or object within this period.
We do not transmit your data to any third party without your express consent, except those mentioned in section 4.
The legal basis for processing your data is our legitimate interest in responding to your requests.

Purchasing on the Site

If you wish to make a purchase on our Site, you will be required to provide certain mandatory information, including title, last name, first name, postal address, billing address, size, shoe size, phone number, and email address, so we can process your order and manage your account.
The information provided will be stored on our servers.
 
Your personal data are kept only for the time strictly necessary for proper management of our commercial relationship and no longer than three years from your last unanswered request unless you request deletion and/or object within this period.
We do not transmit your data to any third party without your express consent, except those mentioned in section 4.
The legal basis for processing your personal data is the performance of the contract.

Newsletter subscription

You can subscribe to our newsletter in the relevant section by entering your email address.
We will then regularly send you our newsletter containing updates about our products.
Your personal data are kept only for the time strictly necessary for sending this newsletter and, in any case, no longer than three years from your subscription or last unanswered request, unless you send an email to clients_cosmoparis@cosmoparis.com or click the unsubscribe link at the end of each newsletter.
We do not transmit your data to any third party without your express consent, except those mentioned in section 4.
The legal basis for processing your personal data is your consent, which you may withdraw at any time by sending an email to clients_cosmoparis@cosmoparis.com.

Contest participation
 
You may register for our contests in the relevant section by entering your email address.
Your personal data are kept only for the time strictly necessary to manage the contest and, in any case, no longer than three years from your registration or last unanswered request, unless you send an email to clients_cosmoparis@cosmoparis.com.
We do not transmit your data to any third party without your express consent, except those mentioned in section 4.
The legal basis for processing your personal data is your consent, which you may withdraw at any time by sending an email to clients_cosmoparis@cosmoparis.com.
 

Product reviews

After your purchase on the Site, we would like to know whether you are satisfied with the products you purchased.
We will therefore send you an email in the days following your purchase, inviting you to review the product(s).
The publication of this review on the Site will be carried out with your prior consent and after acceptance of the specific terms of use of this service accessible here.
Your Data are kept only for the time strictly necessary to manage this review and, in any case, no longer than required for the intended purpose and/or as indicated by our provider, unless you send an email to clients_cosmoparis@cosmoparis.com.
We do not transmit your Data to any third party without your express consent, except those mentioned in section 4.
The legal basis for processing your personal data is our legitimate interest, which includes customer service, marketing, and product improvement.

4. Categories of Recipients

Initially, only our employees process your personal data.
However, we may disclose them to other recipients providing services related to our Site, to the extent allowed or required by law. In this case, we limit the transfer of your data to what is strictly necessary. On one hand, our service providers receive your data as processors and are strictly bound to comply with our instructions. On the other hand, recipients may process your data independently once they receive them.
Below is the list of categories of recipients who may receive your data:
Delivery: we may communicate certain information you provide on the Site to an external logistics provider to process and deliver your order.
Payment: in the context of combating online payment fraud, we may transmit your financial information to an external provider with an online fraud detection tool to authenticate a payment.
Communication: we may also disclose information you provide on our Site to third parties who provide services on or for the Site.
Legal: we may also disclose information you provide to us if we consider such disclosure necessary to comply with applicable law, a subpoena, or any other legal process.
The collected data will not be transferred outside the European Union or to any country not deemed adequate by the European Commission.
Cookies
Please refer to our cookie management policy.

5. Security

 
We have implemented security measures to protect the personal data you provide against unauthorized access and use. However, please be aware that no Internet data transmission is 100% secure, and any information transmitted online may potentially be intercepted and used by persons other than the intended recipient.

6. Rights of Data Subjects

You have the following rights:
Right of access: You are entitled at any time to request confirmation of whether data concerning you are being processed; if so, you are also entitled to receive information regarding such data and certain other details (including processing purposes, categories of data, categories of recipients, intended retention period, origin of data, use of automated decision-making, and in the case of data transfer outside the EU, appropriate safeguards), as well as a copy of your data.
 
Right to rectification: You are entitled to request the rectification of any inaccurate or incorrect data.
 
Right to erasure (“right to be forgotten”): You are entitled, under certain conditions, to request the deletion of your data as soon as possible. The right to erasure does not apply particularly when data processing is required for (i) exercising the right to freedom of expression and information, (ii) complying with a legal obligation (e.g., statutory retention obligations), or (iii) establishing, exercising, or defending legal claims.
 
Right to restriction of processing: You are entitled, under certain conditions, to request restriction of the processing of your data.

Right to data portability: You have the right to receive the personal data concerning you, which you provided to us, in a structured, commonly used, and machine-readable format.
Right to object: Under certain conditions and based on your personal situation, you may object to the processing of your personal data. In such cases, we will stop processing your data unless continued processing is required for legal reasons or for the establishment, exercise, or defense of legal claims or for compelling legitimate grounds.
Right to withdraw consent: You may withdraw your data protection consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
 
You can exercise these rights by contacting us at clients_cosmoparis@cosmoparis.com.
If you exercise one or more of your rights, we must inform all recipients to whom your personal data have been disclosed (with your express prior consent), unless this proves impossible or requires disproportionate effort. You have the right to obtain information on these recipients.

7. Right to Lodge a Complaint with a Supervisory Authority

Without prejudice to any other administrative or judicial remedy, you may lodge a complaint with the CNIL.
The CNIL will inform the complainant of the progress and outcome of the complaint, including the possibility of judicial recourse in accordance with Article 78 of the GDPR.
 
However, we recommend that you always first address your complaints to our Data Protection Officer, who will respond within two months.

8. Changes and Updates to the Policy

 
By using the Site, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. As this Policy reflects the current professional practices on the Site, it may be modified and updated at any time.

The Cosmoparis website (hereinafter the “Site”) is operated by Cosmoparis, registered with the Paris Trade and Companies Register under number 352975056, whose registered office is located at 11 rue Saint Honoré - 75001 Paris
 
EU VAT number: FR 42 352 975 056
APE Code: 4772A
 
Email: clients_cosmoparis@cosmoparis.com

The company COSMOPARIS duly represented by its legal representative: Mr. Thierry LE GUENIC

Publishing Director: Mrs. Sandra DECHANDON, Brand Director

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